Return & Cancellation Policy
🔄 Returns
We accept returns only in case of damaged or defective products. Items must be reported within 48 hours of delivery with photo/video evidence.
❌ Non-Returnable Items
- Used or partially burned candles.
- Products damaged due to improper use or storage.
- Items returned without prior approval.
💳 Refunds
Approved refunds will be processed within 5–7 business days to the original payment method or via store credit, as applicable.
🚫 Order Cancellation
- Orders can be cancelled within 12 hours of placement.
- Once dispatched, orders cannot be cancelled.
- To cancel, contact us on WhatsApp or email immediately.
📞 Contact Us
For any return or cancellation requests, please reach out to us:
WhatsApp:
+91 8920985501
Email:
[email protected]
